Privacy Policy

1. Introduction

Bangladesh University of Business and Technology ("BUBT", "we", "us", or "our") is committed to protecting the privacy of students, faculty, staff, alumni, and visitors who use our websites, student portal, administrative systems, and related digital services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the Services and contact us using the details provided at the end of this page.

2. Information We Collect

We may collect the following categories of information:

• Identity & Admission Information: name, date of birth, national ID/birth certificate number, guardian details, admission/student ID, department, program, and intake.
• Contact Information: email address, phone number, present and permanent address.
• Academic Records: course registrations, grades, attendance, curriculum, examination results, and academic notices you interact with.
• Financial Information: tuition and fee payment records processed through our approved payment partners (BUBT does not directly store full card numbers).
• Technical Information: IP address, browser type, device identifiers, and usage logs collected automatically when you use the Services.
• Communications: messages, applications (e.g., course drop, semester drop), and support requests you submit through the portal.

3. How We Use Information

We use the information we collect to:

• Administer admissions, registration, examinations, and academic records;
• Operate and maintain the student portal, notices, events, and related academic systems;
• Process fee payments and financial transactions;
• Communicate important academic, administrative, and emergency information;
• Maintain the security and integrity of our systems, including detecting fraud or misuse;
• Comply with applicable laws, regulations, and University Grants Commission (UGC) requirements; and
• Improve our Services based on aggregated, non-identifying usage patterns.

4. Sharing & Disclosure

We do not sell personal information. We may share information only in the following circumstances:

• With relevant departments, faculties, and offices within BUBT for legitimate academic and administrative purposes;
• With regulatory bodies such as the University Grants Commission (UGC) or affiliated examination authorities, where required;
• With trusted service providers (e.g., payment gateways, hosting providers) who process data on our behalf under confidentiality obligations;
• Where required by law, court order, or to protect the rights, property, or safety of BUBT, its students, or the public.

5. Cookies & Tracking Technologies

Our Services use cookies and similar technologies to keep you signed in, remember your preferences (such as your last-used view on the Events calendar), and understand how the portal is used so we can improve it. You can control cookies through your browser settings; disabling essential cookies may affect your ability to log in or use certain features.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction — including access controls, encrypted connections, and restricted administrative privileges. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and academic information for as long as necessary to fulfill the purposes described in this policy, including to maintain permanent academic records as required by university policy and applicable regulations, even after you graduate or otherwise leave BUBT.

8. Your Rights & Choices

You may request access to, correction of, or clarification about the personal information we hold about you by contacting the relevant academic or administrative office. Certain academic records may be subject to retention requirements and cannot be deleted upon request.

9. Minors

Our Services are primarily intended for prospective and enrolled university students, who are generally 18 years of age or older. Where information about a minor is collected as part of the admission process (e.g., guardian-submitted documents), it is handled with the same level of care and protection described in this policy.

10. Third-Party Links

Our Services may contain links to third-party websites or services (such as Google Maps for campus locations, or payment gateways). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact: